Tacx NEO Bike Manuals

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FREE SHIPPING: We offer free shipping on all orders over $200. This offer is valid for Canadian orders only.

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SHIPPING RATES: For all other Canadian orders, we charge a flat rate of $15.00 for shipping. Shipping charges and options will be calculated during checkout.

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CARRIERS: All Nutrition and Hydration Products are shipped via FedEx, Canada Post, or courier and can be tracked online. All Fitness Products are shipped via Canada Post, UPS, FedEx, or courier from Canada. We partner with Canada Post, UPS, FedEx, and CanPar, known for their fast, safe, and reliable service from coast-to-coast.

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SHIPPING TIMES: Please allow 1-2 business days for fulfillment, in addition to the following estimated shipping times:

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• Ontario & Quebec: 2-4 business days
• Manitoba, Saskatchewan, & Alberta: 3-7 business days
• British Columbia: 5-8 business days
• Atlantic Provinces (Nova Scotia, New Brunswick, Newfoundland & Labrador, Prince Edward Island): 2-10 business days
• Northwest Territories & Yukon: 2-13 business days
• Nunavut: 6-13 business days

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Please note that remote areas may take longer to deliver, allow 48 hours for order fulfillment and shipping times are not guaranteed. Delays due to backordered products and holidays can also occur.

If you're not available to receive your order, Canada Post will leave a 'pickup card' at your address, which you can use to pick up your package at your local post office.

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If you have any questions or concerns about our shipping policy, feel free to contact us at ship@athleti.ca. We're always here to help!